Call our team for a chat 1300 369 858

FAQs

Birrus Frequently Asked Questions (FAQs)

GENERAL

What types of systems does Birrus offer?

Birrus Matting Systems offers a wide range of entrance matting systems and safety/accessibility systems for commercial, residential and industrial applications.

Are Birrus products suitable for both indoor and outdoor use?

Yes, Birrus offers systems designed for both indoor and outdoor environments, with products specifically engineered to withstand various weather conditions and foot traffic levels.

ENTRANCE MATTING

Why is entrance matting important?

Entrance matting plays a crucial role in maintaining clean and safe entryways by trapping dirt, moisture, and debris. It helps reduce maintenance costs, extends the life of interior flooring, and enhances safety by reducing slip hazards.

Which matting system should I select?

There are several different factors to be considered when selecting the optimal system for your project including, building design, traffic volume, aesthetics, budget and flexibility. If you are unsure contact our team to discuss your needs and we will make a recommendation.

How do I choose the right-sized entrance mat for my building?

The ideal size depends on your entryway dimensions and foot traffic. Generally, the mat should be long enough for visitors to take multiple steps on it. Our team can assist you in determining the appropriate size based on your specific requirements.

Which mats are suitable for exposed entrances?

DURAMAT and DURAGRIT are ideal for exposed entrances and can be paired with open construction and DURAGRID to facilitate mat well drainage. ULTRAMAT systems can also be used in covered external locations.

Can Birrus entrance mats be customised with logos or branding?

Yes, Birrus offers customisation options for entrance mats, including logo integration and colour choices to match your branding or interior design.

How are Birrus matting systems installed?

Installation methods vary depending on the product. Some mats can be loose-laid, while others may require adhesive or mechanical fixing. Birrus provides detailed installation guidelines for each product.

How should I clean and maintain my Birrus matting?

Cleaning methods depend on the specific mat type. Generally, regular vacuuming or sweeping is recommended for daily maintenance. For more thorough cleaning, refer to the care instructions provided with your specific Birrus product.

SAFETY & ACCESSIBILITY PRODUCTS

What Safety products do Birrus supply and install?

Birrus can supply and install, Tactile Ground Surface Indicators (TGSIs) as tiles or studs as well as stair nosings. They can also supply a range of No Skidding© anti-slip grit tapes.

COMPLIANCE & SAFETY STANDARDS

Do Birrus matting products comply with Australian standards?

Yes, Birrus matting products are designed and manufactured to meet relevant Australian standards for slip resistance, fire safety, and accessibility.

What is the slip resistance rating of Birrus entrance mats?

Slip resistance ratings vary by product. Birrus mats are tested according to AS 4586 and we can provide specific ratings for mats upon request.

What is the fire resistance rating of Birrus entrance mats?

Fire resistance ratings vary by product. Birrus mats are tested according to AS 9239.1 and we can provide specific test results for mats upon request.

CUSTOMISATION & SPECIAL REQUIREMENTS

Can Birrus provide matting solutions for unique or challenging spaces?

Yes, Birrus offers custom solutions for unique architectural designs or challenging spaces. Our team can work with you to develop tailored matting systems that meet your specific requirements.

Does Birrus offer eco-friendly matting options?

Birrus is committed to sustainability and offers several eco-friendly matting options made from eco-certified and sustainable materials.

ORDERING & SUPPORT

What is the lead time for Birrus matting products?

Lead times vary depending on the product and customisation requirements. Our manufacturing standard lead
time is up to 10 working days plus delivery time.

Does Birrus offer technical support for matting installation and maintenance?

Yes, Birrus provides comprehensive technical support, including installation guidance, maintenance advice, and after-sales service to ensure optimal performance of our matting systems.

What does the process of ordering, manufacturing and installing a mat involve?

Birrus puts customer support at the heart of our process, from making recommendations and providing CAD designs, to timely manufacture and delivery to meet project deadlines. Our on-site delivery team will liaise with construction partners to ensure installation is successfully managed.

Request Product Samples

If you would like to consider one of our matting systems or floor safety products for your next project, you can request product samples. We’ll send these to you so that you can judge the quality of our products for yourself.

Make an Enquiry

Our team of experts is here to help you. If you would like to discuss your needs, request samples or get more information, call or email us today. We pride ourselves on unbeatable customer service to support our clients.